No one claim is the same as another, therefore attention to detail is important.
Logans place great emphasis on claims management as they believe the quality of an insurance broker is measured by their ability to manage claims and to have them paid quickly and without fuss. Too often insured’s are left at the mercy of the insurance company. At Logan’s we take great pride in treating the client like a customer. Our long history and family involvement is a testament to customer focus.
The first step in claims management is to ensure that the client has the correct procedures and reporting information which can be furnished to the insurer without delay. Logans provide the support and information for this process which facilitates the claims transaction.
We deliver effective claims management and a refreshing ability to understand the individual client’s perspective.